A Homeowner's Guide to Storm & Flood Damage in Jacksonville, FL


When a hurricane, tropical storm, or severe thunderstorm hits your Jacksonville, FL home, the resulting water damage is a serious emergency. As your local water damage restoration experts, we are on call 24/7 to handle the unique challenges of storm-related flooding. Unlike a burst pipe, floodwater is often "Category 3 Black Water," which is contaminated and hazardous. This guide explains what to do.

Have storm or flood damage in Jacksonville, FL? Call our 24/7 emergency team now at (833) 541-0100.





About Our Jacksonville, FL Storm Response Team


We are a local, IICRC-certified team of restoration professionals serving the Jacksonville, FL community. We live and work here, and we are dedicated to helping our neighbors recover from water, fire, and mold emergencies. Our technicians are trained in advanced structural drying, storm damage mitigation, and safe decontamination protocols. We are available 24/7 and work with all insurance.

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The Dangers of Floodwater


The most important thing for Jacksonville, FL homeowners to know is the difference between water sources.

  • Clean Water: From a burst pipe. This is generally harmless at first.
  • Flood Water (Black Water): From rising rivers, storm surge, or sewage backups. This water is grossly contaminated with bacteria, chemicals, and pathogens. Never attempt to enter floodwater.


Emergency Water Extraction
Fire Damage Repair

Our Professional Storm & Flood Response


  • Safety & Inspection: Our team arrives and, after ensuring the site is safe (no electrical hazards), we assess the full extent of the damage.
  • Emergency Board-Up (If Needed): We can secure your home by boarding up broken windows or tarping a damaged roof to prevent further water from getting in.
  • Water Extraction: We use powerful, truck-mounted pumps to extract all standing water.
  • Removal & Decontamination: Because floodwater is Category 3, all porous materials it touched (carpet, drywall, insulation) must be safely removed and disposed of.
  • Sanitizing & Drying: We clean all remaining hard surfaces with a hospital-grade disinfectant. Only then do we set up our advanced drying equipment to remove all remaining moisture from the structure.
  • Reconstruction: We are a full-service contractor and can handle the complete rebuild of your property.




Frequently Asked Questions


  • Is flood damage covered by my homeowners insurance? This is a critical point. Standard homeowners policies do not cover flooding. Flood damage is only covered by a separate policy from the National Flood Insurance Program (NFIP) or a private flood insurer.
  • What if the water came from my roof? Water damage from a "wind-driven" event (like rain coming through a roof damaged by wind) is typically covered by your standard homeowners policy. We can help you with this.
  • How do you prevent mold after a flood? By acting fast. The key is to remove all contaminated materials and get the structure dry within 2-3 days. This is why our 24/7 response is so important.
  • My power is out. Can you still dry my house? Yes. Our teams are equipped with our own generators to power all of our drying equipment.




For 24/7 Storm & Water Damage Restoration in Jacksonville, FL, Call (833) 541-0100!


Our local Jacksonville, FL team is on standby 24/7. Call us now for an immediate emergency response!





Customer Reviews

"After the tropical storm, our entire first floor was flooded. This team was here within hours. They were compassionate, professional, and handled the entire overwhelming process. They are true experts."

"The storm tore a hole in our roof, and water was pouring in. They came out in the middle of it all, tarped the roof, and started extracting water. A 10/10 company."

"I had no idea that floodwater was so dangerous. Their project manager explained the 'black water' and the safety protocols. I'm so glad I called them. They made our home safe again."





Jacksonville, FL Insights: Population,
Zip Codes, Influence, and Service Areas

Jacksonville is a city located on the Atlantic coast of northeastern Florida, the most populous city proper in the state and the largest city by area in the contiguous United States as of 2020. It is the seat of Duval County, with which the city government consolidated in 1968. Consolidation greatly increased its population relative to its extended size which placed most of its metropolitan population within the city limits. As of July 2022, Jacksonville's population was 971,319, making it the most populous city in the Southeastern United States and the largest in the South outside the state of Texas. With a population of 1,733,937, the Jacksonville metropolitan area ranks as Florida's fourth-largest metropolitan region.

Zip Codes in Jacksonville, FL that we also serve: 32224 32225 32226 32227 32220 32221 32222 32223 32228 32219 32218 32214 32217 32216 32211 32210 32212 32246 32244 32233 32234 32205 32250 32254 32257 32256 32208 32209 32206 32207 32204 32202 32203 32258 32277 32099 32201 32229 32231 32232 32235 32236 32238 32239 32241 32245 32247 32255





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