Leading Remediation Neptune Beach, FL

About Our Neptune Beach, FL Storm & Insurance Specialists

We are an IICRC-certified restoration company that works for you, not the insurance company. Our Neptune Beach, FL team includes insurance claims specialists who speak the same language as your adjuster. We use the same estimating software (Xactimate) and provide the meticulous documentation needed to get your storm damage claim approved quickly and fairly.

What is a Hurricane Deductible?

A standard deductible is a flat dollar amount (e.g., $1,000). A hurricane deductible is a percentage of your home's total insured value.

Example:

• Your Home's Insured Value: $300,000
• Your Hurricane Deductible: 2%
• Your Deductible: $6,000This is often a shock to homeowners who were expecting to pay $1,000. It's critical to know this before you file a claim.

Key Facts to Know

• When does it apply? It only applies to damage from a "named storm" as declared by the National Weather Service.
• What does it cover? It applies to all damage from that storm, including wind, rain, and debris.
• Why is this important for restoration? Because the deductible is so high, it's crucial that all the work needed to restore your home is properly documented and approved, so you only have to pay that one large deductible.

How We Help You Navigate Your Claim

• Meticulous Documentation: We create a detailed photo log and moisture map of all water damage.
• Emergency Mitigation: Our 24/7 service (like tarping your roof) is a required part of your policy to "mitigate loss" and is covered.
• Xactimate Estimate: We provide a line-item estimate your insurer understands, ensuring all damage is included, from the water damage restoration to the mold remediation.
• We Advocate for You: We meet with the adjuster and walk them through the damage, explaining why certain materials must be removed and why our drying process is necessary.

Frequently Asked Questions

• Do I have to pay this deductible for a burst pipe? No. Your standard, flat-dollar deductible applies to all other "perils" like a burst pipe or a non-hurricane-related fire.
• Do I have to use my insurance company's "preferred" contractor? No. You have the right to choose your own contractor. A "preferred" vendor works for the insurance company; we work for you.
• What if the storm caused a fire or a sewage backup? This is where it gets complex. We are certified in all three (water, fire, mold) and can manage the entire, complex claim for you.
• Can you bill my insurance directly? Yes. We provide direct billing to your insurance carrier to make the process as simple for you as possible.